Skin2Seoul Korean Beauty Reviews

Skin2Seoul is a UK-based supplier of Korean beauty products. The website offers a wide range of products, including bestsellers and new arrivals. Some of the products listed on the website include the COSRX Advanced Snail 92 All In One Cream, which is priced at £15.40, down from £28.00, and the SKIN1004 Madagascar Centella Light Cleansing Oil 200ml for £18.00. Other products include the COSRX Full Fit Propolis Synergy Toner 150ml for £12.00, down from £16.00, and the Beauty of Joseon Relief Sun: Rice + Probiotic SPF50+ PA++++ for £15.30, down from £17.00. The website offers free tracked 48 delivery for UK orders over £35.00. The delivery takes approximately 3-5 working days. For faster delivery, there is the Royal Mail Tracked 24 Delivery option, which costs £6.95 and takes 1-2 working days. Please note that these are not guaranteed services. The website has received excellent customer reviews for its great prices, quick delivery, and wide range of products. Customers have also praised the company for its great customer service and authentic range of products. However, specific product prices may vary, and it is recommended to check the website for the most accurate and up-to-date information.

The website "Skin2seoul.co.uk" supports several payment methods. These include Visa, Mastercard, Amex, and Apple Pay. Additionally, the website also accepts Paypal as a payment method. It's important to note that refunds, if applicable, will be processed and a credit will automatically be applied to your original method of payment. This process can take up to 10 working days. Please remember that shipping costs are non-refundable and you will be responsible for paying for your own shipping costs for returning items. If you have any issues or concerns, it's recommended to contact their customer support at customersupport@skin2seoul.co.uk.

At Skin2Seoul, any item can be returned for a refund within 21 days of receiving the original order. However, if 21 days have passed since the purchase, a refund or exchange cannot be offered. It's important to note that returns are not offered for international orders. There are exceptions to the return policy. All supplements and drinks, as well as minis, cannot be returned due to cross-contamination and for safety and hygiene purposes. These products have a no returns policy and all sales are final. To be eligible for a return, the item must be unopened, unused, and in the same condition that it was received. It must also be in the original packaging which must be unopened.

To initiate a return, an email must be sent to customersupport@skin2seoul.co.uk stating the order ID and the items to be returned. The customer must clearly state whether they would like a refund, exchange, or a replacement. The items must be packed securely in the original product packaging and posted back to the address given in an email.

Once the return is received and inspected, an email will be sent to notify the customer of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days. It can take up to 10 working days for the refund to be processed and appear back in the account.

In terms of shipping, the customer will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable. In case of part refund and the order falls below the free shipping threshold, the shipping fee will be deducted from the refund.

As for the shipping policy, Skin2Seoul offers free shipping on UK orders over £35. Worldwide shipping is also available. Please note that due to overwhelming support received throughout the holiday period, there may be a delay for all orders. It may take 2-3 working days for the order to be dispatched. For EU & International orders, if the custom fee is not paid and the order is returned, then the shipping and return fee will be deducted from the refund. Shipping times may be impacted by customs clearance in the specific country, which is beyond the control of Skin2Seoul. Shipping may take over 20 working days.

"Skin2Seoul" is a Korean skincare company founded by a mother-daughter duo. It is an online K-beauty destination that aims to provide the most sought-after Korean skincare products, trends, and innovations more accessible and affordable to the UK market. Some of the popular products include the COSRX Advanced Snail 92 All In One Cream, SKIN1004 Madagascar Centella Light Cleansing Oil, COSRX Full Fit Propolis Synergy Toner, and Beauty of Joseon Relief Sun: Rice + Probiotic SPF50+ PA++++. The company also offers a range of products from ANUA, including the Heartleaf 70% Intense Calming Cream and the Heartleaf 77% Clear Pad. The company has received excellent reviews for its fast delivery, professional service, and great selection of K skincare products. Customers have also appreciated the inclusion of samples in their orders. The company offers free delivery for orders over £35.00 in the UK.